Often customers and even the employee selling it get these all confused: Extended Warranty, Product Replacement Option, Insurance, Accidental Insurance. All I’m saying is use common sense, check your state laws, and ask for a brochure so you can see what your state covers. Those are 4 VERY different programs and definitions. Above is complete details for the returning items bought online. In short “generally speaking” GameStop’s Product Replacement Plan is designed to instantly swap you out with another unit in store same day vs calling the manufacturer, going to UPS, sending your unit off, waiting to have it fixed/sent back for something that is the manufacture’s fault, not accidental you broke it claims. We reserve t… The customer must have the original receipt and the item being returned must be in the original sealed package unless it is defective. As a quick google search finds, from their website which you could have done easily but decided to use Quora instead: Email orders@gamestop.com Returned product(s) must be in the original … Thus, here are a few lines about the Gamestop warranty. GameStop is the place to go for the latest video game releases, consoles, collectibles and more. Vernon Ave. Loudonville, OH 44842 It is in America and headquartered is in Grapevine, Texas, USA. GameStop has been a happy place for game lovers. Do you feel like they are worth it? The warranty from GameStop isn't an extra year. . . Though they sell durable and tristed products, it is mandatory for the retailer to give a period time warranty on their product so as to maintain the trust of their customers. Is it as simple as swapping it out if you run into a problem? If the product suffers any damage (minor or significant) within 30 days of its purchase, the product can be returned to the store, with or without the warranty. That means exactly what it sounds like, it’s swapped out with another unit … It doesn’t cover “physical abuse” which falls under Gamestop scrutiny. Electronics Appliances 1 Min Read 1 Min Read You have two options when buying from their website. Generally speaking if you don’t want to wait and want a same day replacement for manufacturers’s defects, the GS PRP is for you. GameStop does not sell warranties or accidental insurance plans. 419-994-5488. The gamestop warranty is as simple as giving a serial number and exchanging the system. Should I buy the 2 year replacement warranty? It is very simple to swap out if something happens. Your email address will not be published. data-ad-client=”ca-pub-3740709924818999″ Within this period, if anything occurs to the product, it has to be returned to MS, not the Gamestops. The company has other franchises, too, in different parts of the world like Australia, New Zealand, and most countries of Europe. If you are contacting us from the United States of America please see your support details below: US Customer Support Department: 1. No receipt is required to show while returning. This however sometimes … I’ll hand you just the system out of a new box. Just bear in mind it isn’t a warranty. GameStop is a little more lenient when it comes to returning accessories. Last year, the company had a substantial annual revenue as they had an unbeaten run in selling their products. The period lasts for one year. (How many of you accidentally put your system behind your car, what are the odds?!). Here at GameStop Ireland we want your online experience to be absolutely amazing and we strive to make sure you can find what you need easily and without hassle! Cookies help us deliver our Services. Your email address will not be published. … If your used console breaks while under warranty and you take it in to Gamestop, you'll get the same model used. That means exactly what it sounds like, it’s swapped out with another unit for various reasons depending on your state’s definition of it, and quite honestly how that store handles it vs however the rules or policy is written. GameStop does not sell warranties or accidental insurance plans. The GameStop want to their customer never take worried about their GameStop return policy for that they will allow their users to easily return your purchased stuff to refund their money back. By using our Services or clicking I agree, you agree to our use of cookies. I bought the warranty on the PS4 from them, but an unexpected expense came up and I need some extra cash so I want to return the warranty … Walk in and tell them “You got a PS4 with the PRP and you accidentally drove over it with your car.” See how their reaction is. data-ad-slot=”2986398090″> What About Returning Items Bought Online? Electronics Appliances GameStop Complaint: Worst Online Customer Service. data-ad-layout=”in-article” You can call Gamestop at (800) 883-8895 toll free number, write an email, fill out a contact form on their website www.gamestop.com, or write a letter to Gamestop… GameStop Return Policy A simple view of GameStop return policy. 800-772-5488 Fax: 419-994-3396 229 N. Mt. If it's not a GameStop branded refurbished system, it will have a free one year warranty … I’m not usually one for store warranties, but the GameStop one paid off twice with my son’s Switch. Returning a Gamestop purchase to the store: Gamestop accepts returns of merchandise within 30 days of purchase. Some terms and conditions to be kept in mind: data-ad-client=”ca-pub-3740709924818999″ The price of the warranty is around 40$. That being said does Gamestop keep track of warranties on Refurbed consoles they sell? Gamestop states that you can return your product within 30 days of your purchase. That’s great if they do, but in reality the PRP doesn’t cover that in most states. GameStop offers free 30-day warranties on their used/refurbished systems. data-full-width-responsive=”true”> Gamestop online warranty question - posted in Shopping Discussions: After selling my Wii (second one I've sold), I've come to grip with the fact that it's just not the system for me. Sometime you’ll hear outlandish ridiculous scenarios like “If you run over your XB1 or PS4 with your car we will replace it.” on the sales pitch. If you bought the PRP(1 year warranty) yes we absolutely can look that up, if you … New comments cannot be posted and votes cannot be cast, Looks like you're using new Reddit on an old browser. Brought the broken one, walked out with a new. . Correct. If you're buying preowned then yes I would actually recommend it. Game Stops is a well-known game developing company. That said almost all stores will replace it if it’s within reason for manufacturers defects. I paid like $80 extra in the end because i didnt get a replacement plan.